Competition in the hospitality sector has always been fierce. The rise of home-sharing services like Airbnb and VRBO makes it even more so. More than ever, hotel owners and operators have to be at the top of their games to build that solid base of customer loyalty so beneficial to occupancy and revenue. So how exactly can … Read more Winning customer loyalty It’s a critical task
You can have the nicest hotel in the market. You can have eye-popping design and all of the onsite amenities demanded by today’s increasingly sophisticated travelers. But if a hotel TV service isn’t top notch, guests aren’t going to walk away happy. It won’t matter how beautiful the saltwater pool or how cutting edge the … Read more Customer Success Schulte Hospitality Group Wins with WCI
Everywhere we go these days, it seems a smartphone app is somehow there to help out. TV isn’t dead, it is being reinvented. Phone-to-TV casting and online streaming services are changing the game on how we choose to consume televised entertainment. With the emergence of smart TVs, smartphone apps and a generational preference for digital … Read more Casting: What the future holds
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