Will Virtual Assistants Boost Hotel Guest Experience?

A great experience for guests is about creating a high level of convenience and making travelers feel right at home. As a result, more operators are equipping their rooms with voice-controlled virtual assistants such as Amazon’s Alexa. Sensing the growing marketplace for such an amenity, Amazon earlier this year released its Alexa for Hospitality product. Accordingly, … Read more

2019 Technology Outlook It’s about Personalization.

CES 2019 just ended, and we were keeping up on all the latest technology gadget announcements. While some seem way over the top, there are definitely a few that could be big hits with consumers. It’s those technologies hospitality needs to keep a close eye on, as we’re closely tied to the consumer world. What’s … Read more

Customer Success: JW Marriott Houston Future Proofs with WCI

Nicholas McDermott, Director of Operations at JW Marriott Houston, wanted to establish a future-proof, in-room entertainment experience. It had to have the top-of-the-line features and functionality today that would also accommodate the innovations in guest entertainment of tomorrow. His solution? The STB-5500 Ultra HD Set Top Box with WorldVue®, only from World Cinema. Check out … Read more