The Importance of Customer Success and How to Maintain It

Recently, World Cinema has added a brand new team to the company. This team is known as Client Success. WCI saw the major value in presenting each customer with a dedicated client success manager to aid in those everyday needs. Our customers, partners and clients all need someone they can call once the sale is … Read more The Importance of Customer Success and How to Maintain It

Covid-19 Company Statement

World Cinema continues to monitor COVID-19 under the guidance of our CDC Regulations. While World Cinema has not experienced any significant business interruptions, our team has taken steps to mitigate disruptions to our customers and partners. During this time we are maintaining a robust business-as-usual strategy, none of our customer service or technology functions are … Read more Covid-19 Company Statement

Serving Gen Z and Millennial Hotel Guests

Who is truly staying in hotels today? This data driven piece will compare and contrast the entertainment and stay preferences of Gen Z and Millennials. Are they more geared towards boutique hotels, larger/luxury hotels, do they want voice control services or are they casting from their personal devices? Smartphones are everywhere. Whether you are at … Read more Serving Gen Z and Millennial Hotel Guests