It’s no secret, almost everyone uses the internet at some point every day. In fact, internet usage among the hotel guest demographic of 18-64 year-olds averaged 94 percent. Of this group, most are either constantly accessing the internet or at least doing so on a daily basis, according to Statista.com Just what is driving this … Read more Why Hoteliers Should Focus on Internet Services More than Ever
A great experience for guests is about creating a high level of convenience and making travelers feel right at home. As a result, more operators are equipping their rooms with voice-controlled virtual assistants such as Amazon’s Alexa. Sensing the growing marketplace for such an amenity, Amazon earlier this year released its Alexa for Hospitality product. Accordingly, … Read more Will Virtual Assistants Boost Hotel Guest Experience?
Those in attendance at HITEC 2018 saw something very clearly. Our industry is growing leaps and bounds in technology, particularly real-time solutions entering the space. During the Entrepreneur 20X Pitch Competition (E20X) the idea of real-time technologies was abundant. The Judge’s Choice Award winner, REPLY.AI, is making the world of guest communications more about instant … Read more HITEC 2018 Recap Technology Abounds
Introducing Amazon Alexa for Hospitality Amazon today announced Alexa for Hospitality, a new experience offered by invitation to hoteliers that brings the simplicity and convenience of Alexa to hotels, vacation rentals, and other hospitality locations. Using the Amazon Echo in their room, guests can now ask Alexa for hotel information, contact the hotel to request … Read more Engaging Guest Experiences with Alexa for Hospitality from World Cinema