Guest Satisfaction

Millennials Bring a New Edge
to In-Room Entertainment

By | 2018-10-11T13:55:25+00:00 October 11th, 2018|4k casting, Apps, Customer Success, Future-proofing, Guest Satisfaction, In-room entertainment, Millennials, Streaming|

Some days it may seem like it's the millennials' world and we're all just living in it. Well, there are reasons for that. Since 2016 millennials have been the largest generation in the U.S. labor force, according to an analysis of U.S. Census Bureau data conducted by the Pew Research Center. Also, they are projected

Winning customer loyalty
It’s a critical task

By | 2018-09-20T09:36:01+00:00 September 20th, 2018|Guest Satisfaction, Hotel, In-room entertainment, Streaming|

Competition in the hospitality sector has always been fierce. The rise of home-sharing services like Airbnb and VRBO makes it even more so. More than ever, hotel owners and operators have to be at the top of their games to build that solid base of customer loyalty so beneficial to occupancy and revenue. So how exactly can

Customer Success
Schulte Hospitality Group Wins
with WCI

By | 2018-09-14T15:04:07+00:00 September 12th, 2018|Customer Success, Future-proofing, Guest Satisfaction, Hotel, In-room entertainment|

You can have the nicest hotel in the market. You can have eye-popping design and all of the onsite amenities demanded by today’s increasingly sophisticated travelers. But if a hotel TV service isn’t top notch, guests aren’t going to walk away happy. It won't matter how beautiful the saltwater pool or how cutting edge the

Casting: What the future holds

By | 2018-09-07T17:17:45+00:00 September 10th, 2018|4k casting, Future-proofing, Guest Satisfaction, Hotel, In-room entertainment|

Everywhere we go these days, it seems a smartphone app is somehow there to help out. TV isn’t dead, it is being reinvented.  Phone-to-TV casting and online streaming services are changing the game on how we choose to consume televised entertainment. With the emergence of smart TVs, smartphone apps and a generational preference for digital

TechCrunch:
Streaming Services Up 58%

By | 2018-08-23T11:10:48+00:00 August 20th, 2018|Apps, Future-proofing, Guest Satisfaction, Hotel, In-room entertainment, Streaming|

The number of U.S. households watching streaming TV services – those that deliver cable TV-like programming over the internet – has grown a remarkable 58% over last year, according to new data from comScore. However, these services still account for a small portion of the overall market, as only 5 percent (4.9 million) of U.S.

Streaming: How Did Hotel TV Get Here? And Where Is It Going?

By | 2018-08-16T11:49:07+00:00 August 16th, 2018|Apps, Future-proofing, Guest Satisfaction, Hotel, Netflix, SHOWTIME HOTEL APP, Streaming|

For some it's hard to comprehend how drastically the ways we consume music, TV and movies has changed. Baby boomers and even some Gen X'ers can recall a time when most homes had only one television set. And viewing options were limited to what was on at that moment on the three major networks. Eventually

HITEC 2018 Recap
Technology Abounds

By | 2018-08-02T13:02:14+00:00 August 5th, 2018|Amazon, Guest Satisfaction, HITEC 2018, In-room entertainment, News, SHOWTIME HOTEL APP|

Those in attendance at HITEC 2018 saw something very clearly. Our industry is growing leaps and bounds in technology, particularly real-time solutions entering the space. During the Entrepreneur 20X Pitch Competition (E20X) the idea of real-time technologies was abundant. The Judge’s Choice Award winner, REPLY.AI, is making the world of guest communications more about instant

Engaging Guest Experiences with Alexa for Hospitality from World Cinema

By | 2018-07-11T14:07:26+00:00 June 19th, 2018|Amazon, Future-proofing, Guest Satisfaction, Hotel, In-room entertainment, News|

Introducing Amazon Alexa for Hospitality  Amazon today announced Alexa for Hospitality, a new experience offered by invitation to hoteliers that brings the simplicity and convenience of Alexa to hotels, vacation rentals, and other hospitality locations. Using the Amazon Echo in their room, guests can now ask Alexa for hotel information, contact the hotel to request

World Cinema Announces Sales Partnership for the New SHOWTIME Hotel App

By | 2018-07-11T13:59:16+00:00 June 12th, 2018|Apps, Future-proofing, Guest Satisfaction, Hotel, In-room entertainment, News, SHOWTIME HOTEL APP, Streaming|

Hotel Guests Can Stream Via the New SHOWTIME App for Free During Their Stays, Without a Login or Password Today, World Cinema, the leading innovator of in-room entertainment technologies, announced a sales partnership with SHOWTIME for distribution sales of the SHOWTIME Hotel App, included with the WorldVue Platform. Through the app, hotels are now able to provide free access to the