Virtual Reality: Enhancing the Experience

Technologies have advanced in ways originally only thought possible in the movies. The Matrix and Avatar completely blew our minds with the ability to live in a world without being in that world. Today, that is reality. Well, virtual reality. In its basic form, virtual reality (VR) is an experience that takes place within simulated … Read more Virtual Reality: Enhancing the Experience

Innovation and Service Abound: Our Best Buy Business Partnership

best buy partnership

To meet the demands of today’s discerning travelers, hoteliers must provide an in-room entertainment experience that at least equals – and hopefully surpasses – the experience guests can have in their own homes. Therefore, with the Best Buy Business-WCI partnership, meeting that goal is more achievable than ever. When hoteliers partner with Best Buy Business … Read more Innovation and Service Abound: Our Best Buy Business Partnership

Why Hoteliers Should Focus on Internet Services More than Ever

It’s no secret, almost everyone uses the internet at some point every day. In fact, internet usage among the hotel guest demographic of 18-64 year-olds averaged 94 percent. Of this group, most are either constantly accessing the internet or at least doing so on a daily basis, according to Statista.com Just what is driving this … Read more Why Hoteliers Should Focus on Internet Services More than Ever

HT-NEXT: 5 Sessions We’re Looking Forward To

HT-NEXT, the HTNG’s Conference focusing on Authentic Innovation kicks-off on April 8th in New Orleans. Cutting-edge, visionary hoteliers will lead discussions over this three-day event.  Technologies to drive business strategy while extending only the highest in guest services and amenities are the topics of focus. As WCI heads to the Big Easy, we are most … Read more HT-NEXT: 5 Sessions We’re Looking Forward To

Customer Success: Concord Hospitality Gains Consistent In-Room Entertainment

When Concord Hospitality wanted to upgrade its in-room entertainment, they discovered WCI and its WorldView® platform was the only solution that could deliver the long-term consistency and future-proof technology that would enhance their guest experience. WCI offered Concord the best technology possible as well as the custom-tailored contracts to build a long-term business partnership. Read … Read more Customer Success: Concord Hospitality Gains Consistent In-Room Entertainment

Customer Success: WCI Delivers Reliability to Sunridge Hotel Group

With a growing portfolio Sunridge Hotel Group needed a reliable, future-proof in-room entertainment system. Likewise, it had to meet the ever-changing needs of guests and feature a favorable pricing structure. Above all, it had to be easy to troubleshoot. After spending much money, time and resources working with cable providers for inconsistent in-room entertainment, Sunridge … Read more Customer Success: WCI Delivers Reliability to Sunridge Hotel Group

2019 Technology Outlook It’s about Personalization.

CES 2019 just ended, and we were keeping up on all the latest technology gadget announcements. While some seem way over the top, there are definitely a few that could be big hits with consumers. It’s those technologies hospitality needs to keep a close eye on, as we’re closely tied to the consumer world. What’s … Read more 2019 Technology Outlook It’s about Personalization.

Customer Success: JW Marriott Houston Future Proofs with WCI

Nicholas McDermott, Director of Operations at JW Marriott Houston, wanted to establish a future-proof, in-room entertainment experience. It had to have the top-of-the-line features and functionality today that would also accommodate the innovations in guest entertainment of tomorrow. His solution? The STB-5500 Ultra HD Set Top Box with WorldVue®, only from World Cinema. Check out … Read more Customer Success: JW Marriott Houston Future Proofs with WCI

Millennials Bring a New Edge to In-Room Entertainment

Some days it may seem like it’s the millennials’ world and we’re all just living in it. Well, there are reasons for that. Since 2016 millennials have been the largest generation in the U.S. labor force, according to an analysis of U.S. Census Bureau data conducted by the Pew Research Center. Also, they are projected … Read more Millennials Bring a New Edge to In-Room Entertainment

Winning customer loyalty It’s a critical task

Competition in the hospitality sector has always been fierce. The rise of home-sharing services like Airbnb and VRBO makes it even more so. More than ever, hotel owners and operators have to be at the top of their games to build that solid base of customer loyalty so beneficial to occupancy and revenue. So how exactly can … Read more Winning customer loyalty It’s a critical task