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As hotel’s in the U.S. start to discuss their reopening strategy, it is important to understand that travelers are going to pay attention to the cleanliness of their hotel room than ever before. Hoteliers need to ensure that travelers know the precautions being taken prior to check in. World Cinema is continuously working with our … Read more WorldVue® Features Provide a Level of Ease To Travelers

The Hampton Inn & Suites by Hilton New Hartford New York, a World Cinema Inc. long standing customer, is honored to house 30 soldiers from the United States Army National Guard. The orders were issued for the unit to arrive on Saturday, April 11th. General manager, Patrick Sarandrea, reached out to the National Guard back in early … Read more Soldiers Being Housed in New York Hampton Inn & Suites By Hilton During COVID-19 Pandemic

We live in an interesting time today during the global pandemic of Covid-19, but there is one aspect that is staying consistent and most important, that is our customer care center. Our CCC are adjusting behaviors both to our customers and companies by working together to combat issues that arise. Our agents are available from … Read more Providing Customer Care During a Time of Crisis

Recently, World Cinema has added a brand new team to the company. This team is known as Client Success. WCI saw the major value in presenting each customer with a dedicated client success manager to aid in those everyday needs. Our customers, partners and clients all need someone they can call once the sale is … Read more The Importance of Customer Success and How to Maintain It

World Cinema continues to monitor COVID-19 under the guidance of our CDC Regulations. While World Cinema has not experienced any significant business interruptions, our team has taken steps to mitigate disruptions to our customers and partners. During this time we are maintaining a robust business-as-usual strategy, none of our customer service or technology functions are … Read more Covid-19 Company Statement

Who is truly staying in hotels today? This data driven piece will compare and contrast the entertainment and stay preferences of Gen Z and Millennials. Are they more geared towards boutique hotels, larger/luxury hotels, do they want voice control services or are they casting from their personal devices? Smartphones are everywhere. Whether you are at … Read more Serving Gen Z and Millennial Hotel Guests

At the end of January our Director of Sales, Deborah O’Donnell and Chief Customer Advocate, David Goldstone attended the Hostmark Leadership Conference in New Orleans, LA as an exhibitor and sponsor. During this event, we attended The Hostmark Associate recognition and award dinner. By far this was the favorite part of the event. “I loved … Read more Our Great Time at The Hostmark Leadership Conference