Despite the onslaught of unprecedented ramifications from the COVID-19 pandemic we wanted to personally reach out to you in order to let you know that World Cinema not only has the resources and resolve to continue its services to you and your property, but has put measures in place to ensure continuity of service to all of our valued customers, We understand that your business needs are changing rapidly so please do not hesitate to reach out to us. If we can assist you in any way, please let us know.
Please ensure that we are taking the necessary precautions presented by the CDC. WCI has the following service and support in order to help you:
- Proactive monitoring on all current customers technology. Be way of remote monitoring we are ensuring every issue can be resolved.
- Ongoing technology and engineering support
- Our Houston based Customer Care Center is 24/7/365 and here to assist all our customers in an issues that may arise.
- To reduce the spread of COVID-19 World Cinema employees have canceled any non-essential travel and working from home when possible.
- Our team is replying within 24 hours of all your questions and concerns. Please continue to reach out to us
SVP and Chief Customer Advocate