Experience the Revolution
Customer Success:
JW Marriott Houston Future Proofs
with WCI
Nicholas McDermott, Director of Operations at JW Marriott Houston, wanted to establish a future-proof, in-room entertainment experience. It had to have the top-of-the-line features and functionality today that would also accommodate the innovations in guest entertainment of tomorrow. His solution?
2019 Technology Outlook
It’s about Personalization.
CES 2019 just ended, and we were keeping up on all the latest technology gadget announcements. While some seem way over the top, there are definitely a few that could be big hits with consumers. It’s those technologies hospitality needs
Will Virtual Assistants Boost Hotel Guest Experience?
A great experience for guests is about creating a high level of convenience and making travelers feel right at home. As a result, more operators are equipping their rooms with voice-controlled virtual assistants such as Amazon's Alexa. Sensing the growing marketplace
What the Experience Convention Taught Me
"As the Director of Sales for a technology company, I am strongly attracted to and aware of all things tech-related. But my experience at The Experience really got my geek side going. Beyond great insights from some of the leading
Millennials Bring a New Edge
to In-Room Entertainment
Some days it may seem like it's the millennials' world and we're all just living in it. Well, there are reasons for that. Since 2016 millennials have been the largest generation in the U.S. labor force, according to an analysis
Winning customer loyalty
It’s a critical task
Competition in the hospitality sector has always been fierce. The rise of home-sharing services like Airbnb and VRBO makes it even more so. More than ever, hotel owners and operators have to be at the top of their games to build that