Experience the Revolution
2019 Technology Outlook
It’s about Personalization.
CES 2019 just ended, and we were keeping up on all the latest technology gadget announcements. While some seem way over the top, there are definitely a few that could be big hits with consumers. It’s those technologies hospitality needs
Customer Success:
JW Marriott Houston Future Proofs
with WCI
Nicholas McDermott, Director of Operations at JW Marriott Houston, wanted to establish a future-proof, in-room entertainment experience. It had to have the top-of-the-line features and functionality today that would also accommodate the innovations in guest entertainment of tomorrow. His solution?
What the Experience Convention Taught Me
"As the Director of Sales for a technology company, I am strongly attracted to and aware of all things tech-related. But my experience at The Experience really got my geek side going. Beyond great insights from some of the leading
Millennials Bring a New Edge
to In-Room Entertainment
Some days it may seem like it's the millennials' world and we're all just living in it. Well, there are reasons for that. Since 2016 millennials have been the largest generation in the U.S. labor force, according to an analysis
Winning customer loyalty
It’s a critical task
Competition in the hospitality sector has always been fierce. The rise of home-sharing services like Airbnb and VRBO makes it even more so. More than ever, hotel owners and operators have to be at the top of their games to build that
Customer Success
Schulte Hospitality Group Wins
with WCI
You can have the nicest hotel in the market. You can have eye-popping design and all of the onsite amenities demanded by today’s increasingly sophisticated travelers. But if a hotel TV service isn’t top notch, guests aren’t going to walk