News & Articles

4 Benefits of Partnering with a VoIP Provider in the Hospitality Industry

Telephone systems and services have been around for almost a century, making vast improvements over the past 10-20 years. Moving away from dated analog phone services and upgrading to voice over internet protocol (VoIP) is a must and can save your hotel property ample amounts of time and money. Your greatest goal is to provide a comfortable, seamless experience for your guests.  World Cinema’s ImpruviX platform now offers VoIP services and telephone system hardware refreshes to help

READ MORE

Proving customer service is an art form

When it comes to customer service, WCI can’t be beat. Founded the year before Microsoft, nine years before the Internet, and over 20 years before satellite TV, WCI has deep roots in serving as a property’s trusted source for cutting-edge technology solutions.   Through the company’s goal to serve as a property’s sole technology provider, WCI has built long-standing relationships with customers and is proud to have maintained these relationships for the past 46 years. With an

READ MORE

Product spotlight: EVOLVE from DISH

Guest habits have shifted significantly over the past year with guests now expecting greater control and personalization over their stay. More people are also turning to content than ever before, increasing the need for hoteliers to invest in technology that can meet ever-changing guest expectations.   Enter EVOLVE®– a set-back box designed specifically with hospitality in mind. EVOLVE is an Android TV-powered streaming system that consolidates streaming apps, live TV and Chromecast technology in a single device.   “As one of

READ MORE

Technology trends shaping student housing

The student housing market is expected to make a rebound this fall bringing stronger demand and higher occupancy rates, as well as rent growth. Encouraged by the prospect of fully opened campuses, students have been signing leases in record numbers over the past few months. As student housing owners prepare for the influx of residents, it’s important to keep in mind the universal trends shaping today’s market. Recent surveys show that 62% of young renters

READ MORE

WCI Provides Quality Customer Service and Technology Solutions to BH Hospitality

BH Hospitality Management is a fully integrated management company that prides itself on producing and maintaining high quality hotels all across the state of Texas. Much of their success comes from honest business practices, respect to and from our associates, and dedication to maintaining the quality of each hotel. To maintain quality customer service to their limited-service and extended-stay brands, BH Hospitality Management, chose World Cinema to work with on providing updated in-room technology solutions

READ MORE

Choosing a technology partner you can trust

By David Goldstone, Chief Customer Advocate and Senior Vice President of WCI Technology has always been a critical component for hotels and this became more prevalent over the past year. The impact of technology has been pivotal in adapting to new guest preferences throughout the pandemic and will continue to be important going forward.   In fact, 48% of hotel guests like to use innovative and new technology during their stays.  This is one of the many

READ MORE

Product spotlight: A look at the LG STB-6500

As travelers return to hotels, the in-room entertainment experience continues to be a top priority for guests, and evolving technology is making it easier for hotels to deliver a one-of-a-kind experience. One of the best ways WCI customers can deliver applications that help optimize the in-room experience is through Pro:Centric®smart set top boxes from LG Business Solutions. As a longtime LG system integrator, WCI currently uses over 340,000 set top boxes for customers nationwide to

READ MORE

5 Benefits of Digital Transformation for Enterprises

Digital transformation requires enterprises to rethink how they use technology, people and processes to fundamentally change business performance. From the Internet of Things, to blockchain, to artificial intelligence, incorporating emerging technologies is now a necessity for enterprises. While digital experiences are at the forefront of today’s businesses, many companies have yet to fully understand how digital transformation can impact them. Here are five benefits digital transformation can have on enterprises. Improved efficiency Surveys show that

READ MORE

Delivering one-of-a-kind experiences to Sage Hospitality

Denver-based Sage Hospitality Group was founded in 1984. Through 36 years of creating valued partnerships with internationally recognized hotel brands, Sage grew a portfolio focused on running successful urban select, full-service and luxury hotels. Sage also owns and operates experiential, independent hotels across the country with more under development. Sage has taken the liberty in bringing unique experiences to every guest that stays in one of their properties. With majority of the properties situated in

READ MORE

3 Reasons Boutique Hotels Should Invest in Technology

Boutique hotels have always been revolutionary when it comes to providing curated guest experiences that go beyond just a beautiful aesthetic and exciting location. Boutique hotels strive to create an authentic and immersive experience that showcases their independence and keeps guests coming back for more. While many of the larger hotel chains are required to adhere to specific brand standards, boutique hotels have the unique opportunity to choose a wide range of technology solutions for

READ MORE

World Cinema Launches Full-Service Creative Agency for Properties Nationwide

CarrierWave by WCI assists properties seeking high-quality digital and print design and multimedia production. HOUSTON, May 26, 2021 – World Cinema (WCI), a leading technology provider for properties nationwide, today announced its full-service creative agency CarrierWave, further highlighting WCI’s unique position to meet the needs of hotels, multifamily properties, student housing properties and senior living communities. CarrierWave creative services are available for existing WCI customers as well as new clients. “At WCI, we are constantly

READ MORE

Chicago’s Iconic Navy Pier Adds Stunning Hilton Property

Sable at Navy Pier opened its doors March 2021 to the public. Named for the USS Sable naval training vessel that was stationed at the pier during World War II, Sable at Navy Pier channels the nautical pedigree of its site perched high above Lake Michigan. Maverick Hotels and Restaurants tasked World Cinema, DISH Business and LG Electronics with delivering a sustainably designed and technologically advanced solution to support this one-of-a-kind property.  Learn more in

READ MORE

Encore Enterprises Selects World Cinema as Technology Partner for its Hotel Portfolio

Encore Enterprises wanted a partner to trust when it came to the choosing the right technology for their properties. Over 5 years ago Encore started to transition all their Hilton and Marriott properties over from other TV providers to WCI.  Encore was focused on the bottom line, price.  Through WCI’s special Hilton programming rates to WCI’s WorldVue platform through Marriott properties, Encore was able to provide the best technology for their properties at the lowest

READ MORE

4 Ways Technology Drives Guest Loyalty

Guest loyalty is often an elusive concept for many hotels. Ever-changing guest expectations and needs have made it even more difficult for hotels to create and retain guest loyalty.    While things like loyalty programs and reward points still have a significant role in driving guest loyalty, hotels that provide unique and engaging experiences are more likely to see an increase in returning customers. See four ways technology can help hotels drive guest loyalty by

READ MORE

3 Technology Amenities Your Residents Want

Apartment owners have long focused on offering the next-best technology amenities to attract and retain residents. As part of the amenities race, developers often scramble to be the first to implement one-of-a-kind amenities to set themselves apart. However, a new report from Apartment Guide found that 36% of apartment residents are unhappy with their current amenities. But to many apartment owners, a complete overhaul of their property simply isn’t an option. Incorporating technology amenities is

READ MORE

Technology Solutions Hoteliers Should Invest In

Technology has always been a rapidly changing aspect of the hospitality industry. Before the pandemic, advanced technology solutions were on the cusp of becoming an integral part of hotel operations. Now, these tech innovations have become a necessity. Leveraging technology allows hoteliers to navigate the hospitality industry’s new normal and set their properties up for continued success beyond the pandemic. Nick Jones, EVP and Chief Operating Officer at WCI, shares the technology solutions hoteliers should

READ MORE