Our Customer Success Team
WCI understands the daily struggles our customers have. Each WCI property will now have a dedicated customer success manager, to aid in those everyday needs.
- Help customers receive value quickly by managing product implementation and on-boarding
- Establish the customer’s clear goals and milestones to help them achieve through our products and services
- Generate and share educational resources, trainings, and best practices
- Synthesize customer feedback and work with internal teams to respond to customer needs
- Be the customer’s trusted partner
Technicians
World Cinema provides reliable technicians available within a 60-minute relation of every property.
World Cinema has access and a sustainable partnership with over 5,000 Best Buy Business and Geek Squad agents to provide properties with a seamless installation.
World Cinema provides a group of platinum level installers to the elite group.